Frequently asked questions

Frequently asked questions at CTC

Our FAQs page should help answer any unanswered questions you may have regarding your award. If you do not find the answer to your question please get in touch with a member of the team and we will be happy to help.

Is there funding available?

At level 2 there is currently no funding available, however, we have dropped our price by £200 which reflects the maximum amount you would be able to get should funding be available from ITA.

There is funding available for levels 3,4 and care services leadership and management SVQ, via SAAS, if you earn less than £25,000 per year.

How does it all work?

You can apply via the appropriate award page on our website or contact us with an enquiry at info@caretrain.co.uk

A member of the team will get in touch with you to discuss your award and any funding options available.

Once funding is in place, we will talk to you about the remaining fees and getting started. You can contact us at any time with any queries or worries you might have.

What kind of support would I get?

You will be supported on a one-to-one basis by one of our assessment team. They have all worked in care so know the ropes!

Once you are ready to start, they will contact you and arrange your induction. You can then have contact as regularly as you want, we normally recommend at least fortnightly.

Do I need a computer?

The ideal answer is yes. Having access to a device is essential for completing your award as all your work is submitted online via e-portfolio. Although having a computer is ideal candidates have submitted their work on tablets and even their phones in the past.

Don't be put off by this, people with even very basic skills are usually able to manage the level of tech needed to get through. Your assessor can help you with this.

How long does it take?

The length can vary depending on the level award however, this is entirely up to the commitment of the candidate.